Privacy Policy
Caddie Vance (“the App”) is a golf coaching app that uses AI to respond to your messages and practice data.
Information we collect
- Account: email address; if you use Google Sign-In, name and email from Google
- Content you provide: chat messages, photos/images you attach, voice recordings you submit for transcription, and practice/range session details you log
- Device / diagnostics: crash and error reports via Sentry
How we use it
- To authenticate you and sync your coach chat, profile, and sessions
- To generate coaching responses (including analyzing images you attach and transcribing voice)
- To improve reliability (crash reporting)
Third parties
- Firebase (Google): authentication, database, and file storage
- OpenAI: receives chat text, attached images, and transcribed voice text to generate coaching responses (production default)
- Google Gemini: may be used as an alternate AI provider for the same purposes described above
- Sentry: crash and error diagnostics
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Where your data is processed
Our service providers (Firebase/Google, OpenAI, Sentry) may store and process data on servers located in the United States and other countries where they operate.
Your choices and rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information. You can request any of these at any time by contacting the support email below; we will respond within a reasonable timeframe.
Retention and deletion
Data is retained while your account is active. To request deletion of your account or associated data, contact the support email below.
Data security
We use reasonable technical and organizational measures (such as authenticated access and provider-managed encryption in transit) to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Caddie Vance is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as the App evolves. We will revise the “Last updated” date above when we do; continued use of the App after changes means you accept the updated policy.